Frequently Asked Questions

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Every two or three months there will be a new shop update. Sometimes a bit sooner, sometimes a bit later. This depends on how busy it is with conventions. Sign up for the newsletter or follow me on social media to stay up to date. I will always announce new shop updates and/or restock via those channels.
This depends on the item. Some items will be restocked and stay in stock for a longer period of time. Other products are more limited and won't get a restock. If you see something you like,
I don't take commissions at the moment. Some products are available for customisation, send me a message with your ideas to see if it's possible or not.
Yes. Every animal character, pattern or design you see in this webshop or at my booth at conventions are all hand drawned by me. I don't use genAI to create my designs. Some products I make myself at the office/studio, for other products I work together with manufactures.
B-grade items are fully functionable but have flaws in their design. These products are available for purchase for a discounted price. This way the products don't end up in the trash and customers can enjoy these products for a lower price.
I love making packing videos and try to do them now and then. If you want to see your order packed in a video, send me a message or comment with your order number on one of my Tiktok or Instagram videos.
Unfortunately not. Our business adress is our office but not a physical store. We are however at plenty conventions every year in multiple countries in Europe, so you can still shop in person!
Worldwide. Sometimes it's not possible to ship to a country due to restrictions. If your country is not available at the check out, please send a message.
Art of Xodosch is located in the Netherlands, in Europe.
This depends on your country and how much the weight is of your order. For shipping within the Netherlands it's between €2 and €7. Shipping is free for orders of €50 or more in the Netherlands. Shipping within the EU it's mostly between €5 and €12, outside the EU it's mostly between €12 and €30. All orders outside the Netherlands will be shipped with tracking.
If you live outside the EU, your country might charge you with VAT. It's the customers responsibility to pay this. If you refuse to pay this your order will be declined and shipped back to me.
Sometimes the postal services experiences delays due to various reasons. All orders outside of the Netherlands are shipped with a tracking code you can use to track your order. If you have any trouble tracking your order, please reach out.
You can cancel your order until you get the notification that your order is shipped. Once it is shipped it can't be cancelled anymore. You're allowed to return your order within 14 days, unless it's a custom made order. Customers are responsible for covering the shipping costs to return items. For more information read the return policy.
If your order hasn't shipped yet, it is possible to change your order. Please send us a message.
Yes, you can wash them in the washing machine with your regular laundry. Recommend is to wash them on 30 or 40 celcius degrees. Please avoid using bleach or the dryer.
No, they are not. Aluminium water bottles can't handle the heat and roughness of a dishwasher.
It's recommend to turn the t-shirts inside out before you put them in the washing machine. It's best to wash them on 30 or 40 celcius degrees. Please don't use bleach or the dryer to make sure the design will last as long as possible. Only iron the shirt inside out and with parchment paper.
Yes, the vinyl stickers bought in late 2024 and in 2025 are waterproof and dish washer safe. The sticker sheets are also water proof.